SUPPORT
| EXTRA | BUSINESS | STANDART | REMOTE | COMPARE |
Perfect solution for small business!
You are a company that has no more than ten computers. You have an IT-employee, but you want to have at hand an
expert team to solve the atypical software problems. We have certified experts and we have developed
a special program for remote access (Kampa Help System).
With this program we can solve each software problem, no matter where computer is located. What you need is Internet
access and your computer on.
The "REMOTE" package includes:
Software support:- Installation, reinstallation and configuration of programs;
- Solving of occurred software problems (in case of functioning operation system);
- Setting up of the e-mail and Internet settings;
- Digital certificate setting and instruction of operation with it;
- Inspection and cleaning of the computers from viruses, Trojan horses, spy software, etc.;
- Preventive software maintenance and optimization of the computer system.
- Access to efficient online system for direct information interchange – it serves for maximal quick alert in case of occurred problems;
- Phone consultations about the selection of hardware, software or Internet provider;
- Consultations on operation with newly installed software and applications;
- Price discount of 10% of the price for accidental visits and services.
- Up to 5 computers - 150 BGN
- For each other - 24 BGN
- On-site visit and diagnosis of the problem: 20 BGN
- Cleaning of viruses, spyware and advertising software: 40 BGN per hour
- Installations, settings, diagnostics and other software services: 40 BGN per hour
- Hardware prevention and diagnosis: 40 BGN per hour
- Add or replace a hardware component: 20 BGN
- Installation/reinstallation of operating system XP/Vista: 60 BGN
- Preserving the old data before reinstallation: 40 BGN per hour
- Complex service: Installation/reinstallation of operating system XP/Vista, preserving the old data, installation of additional programs, setting up the system and security programs: 100 BGN
- All prices include VAT